Privacy Policy

Information we collect

• Account details such as your name, email address, company, and authentication information.
• Billing details handled by our payment processors; we receive transaction status and plan information.
• Domain and configuration data you provide, plus diagnostic results such as speed tests and DNS records.
• Usage, device, and log data (IP address, browser type, timestamps) to operate and secure the service.
• Support messages and attachments you choose to send us.

How we use information

• Provide, maintain, and operate the ChinaReady service.
• Detect, prevent, and respond to abuse, fraud, or security issues.
• Communicate with you about your account, billing, and service updates.
• Analyze performance and improve product features.
• Comply with legal obligations and enforce our terms.

Cookies and analytics

We use cookies and similar technologies for authentication, preferences, and analytics. You can disable cookies in your browser, but some features may not function.

How we share information

• With trusted vendors who help us deliver the service (hosting, email, analytics, and payments).
• When required by law or to protect the rights, safety, and security of our users and systems.
• In connection with a merger, acquisition, or asset sale, subject to confidentiality safeguards.

Data retention

We retain information as long as your account is active or as needed to provide the service, then delete or anonymize it unless legal requirements apply.

Security

We use reasonable safeguards to protect data, but no method of transmission or storage is 100% secure.

Your choices

• Access, update, or delete your account information by contacting us.
• Opt out of non-essential emails at any time.
• If you choose not to provide certain data, some features may not work.

Contact

Questions about privacy? Email us at service@chinaready.site or visit our support page.